Scammers can be a very sneaky bunch, always coming up with new and often convincing methods for tricking people into giving them sensitive information or their money directly. Some of the most common scam tactics include deceiving people into believing they are being contacted by a reputable source who wants to assist in fixing a supposed error with their computer or computer programming systems. Often times, the scammer will pretend to be a trusted employee of Microsoft or other similar customer service team. Before you ever provide your sensitive login information or credit card information to anyone, consider these tips for preventing scammers from accessing your computer:
Be Careful Who You Trust
You should always be careful who you trust with your personal information and this definitely includes a person you’ve never met that you may only be speaking to over the phone. There are going to be completely legitimate reasons for a real customer service representative to ask you for login information for verification purposes but for the most part, you shouldn’t need to share these types of details.
Be Suspicious of Anyone Who Calls You
If you’re getting a call from someone who claims to be part of the technical support or customer service team for your computer program, be suspicious right away. It’s highly unlikely that you will be contacted on behalf of your service provider regarding an issue with your computer. Typically, when any calls are made regarding a problem, those calls are made by the customer to the technical support and not the other way around.
Do Some Research
If you are being approached by phone or email regarding a malware issue or technical problem and you’re urged to call back or respond by clicking a link, be very careful. More often than not, these outreach methods are little more than a trap to make you feel concern which will lead you to download dangerous spyware or share your personal details. If you are uncertain, look up the issue in question to see if it’s a scam or a legitimate business. You may decide to search for “ACN scam” for example and find that what was thought to be little more than a scam is actually a real business with sincere efforts to benefit the community and its members.
Call Technical Support
If you need additional assistance in identifying a scam, you can simply call your technical support center by the number you were given when you bought your computer or computer program and ask them directly if the issue is a real one or simply the efforts of a scammer. They can tell you upfront and provide advice on how to avoid further attempts from scammers in the future.